Gadgets Plus is now Tech SOS.

Remote Support

Let Us Help You Remotely

Most software issues can be solved quickly and easily by allowing us to conecting to your PC or mobile device using remote access. The TechSOS Remote Support Application (Splashtop SOS) is a safe and convenient way for you to temporarily grant us this access.

To get started, simply click the appropriate ‘Download’ button below depending on your device.

For Desktops (Windows & Mac)

Download for Windows     Download for Mac  

Installation Instructions (Windows)

To run the TechSOS Remote Support Application (Splashtop SOS), simply open the TechSOS-remote.exe file that was downloaded to your computer.

Internet Explorer
files downloaded via Internet Explorer can be found at the bottom of the browser window.
Chrome
files downloaded via Chrome can be found at the bottom-left of the browser window.
Firefox
files downloaded via Firefox can be found at the top-right of the browser window.

If any security warnings pop-up, click ‘Allow’ or ‘Open’ (This is normal and completely safe).

Once installed, the Application will present you with a unique 9-digit session code. Sharing this code with us will grant us access to your computer. Once the support session is complete, the Application will automatically remove itself from your computer. Please note, your computer is never vulnerable to unauthorized connections.

Installation Instructions (Mac)

To run the TechSOS Remote Support Application (Splashtop SOS), simply open the TechSOS-remote.dmg file that was downloaded to your computer.

Safari
files downloaded via Safari can be found at the top-right of the browser window.
Chrome
files downloaded via Chrome can be found at the bottom-left of the browser window.
Firefox
files downloaded via Firefox can be found at the top-right of the browser window.

If any security warnings pop-up, click ‘Allow’ or ‘Open’ (This is normal and completely safe).

Once installed, the Application will present you with a unique 9-digit session code. Sharing this code with us will grant us access to your computer. Please note, your computer is never vulnerable to unauthorized connections.

Minumus Requirements: Windows 10, 8, 7, XP, Windows Server 2016, 2012, 2008, 2003, macOS 10.7+

For Mobile Devices (Android & iOS)

Download for Android     Download for iOS  

Use the links above and install the TechSOS Remote Support Application (Splashtop SOS) to you mobile device. The Application will present you with a unique 9-digit session code. Sharing this code with us will grant us access to your device.

Minumus Requirements: Please reference app download page for details.